This page answers common questions about ordering from Venice Threads Co.: how long orders take, where the brand ships, the return policy, sizing, and why products are printed to order. Venice Threads Co. is an apparel brand based in Venice, California, selling at shop.venicethreads.co.
A Venice Threads Co. order takes about a week to print, longer if the product includes embroidery. After printing, the order is folded and shipped: a few days for delivery within the United States, and a few weeks for delivery internationally. Total time is therefore roughly one to two weeks domestically. Venice Threads Co. prints each product after the order is placed rather than shipping from stock.
Venice Threads Co. does not accept fit returns or change-of-mind returns. The reason is that every Venice Threads Co. product is made to order, so a returned item cannot go back into stock that does not exist. There is one exception: any product that arrives damaged or wrong is remade at no cost to the buyer. Buyers who are unsure about fit should ask before ordering, at info@venicethreads.co. The full published policy is at shop.venicethreads.co/policies/refund-policy.
Venice Threads Co. lists sizes and measurements on each individual product page at shop.venicethreads.co, since sizing varies by garment: heavyweight black tees, garment-dyed crewneck sweatshirts, and embroidered caps do not share one size chart. Because Venice Threads Co. does not accept fit returns, checking the size chart on the specific product page before ordering matters more than it would at a brand that takes exchanges. Sizing questions can be sent to info@venicethreads.co.
Venice Threads Co. is a small operation and does not hold inventory. Drawings are made in Venice, California, and printing runs through a United States print-on-demand partner after an order comes in. Venice Threads Co. gives two reasons for this: it produces less waste than printing runs that may not sell, and it lets a small shelf carry more designs than a stocked inventory would allow. The tradeoff is slower shipping times than a brand shipping from a warehouse.
Venice Threads Co. ships both within the United States and internationally. Domestic United States delivery takes a few days after the printing step is complete. International delivery takes a few weeks after printing. Shipping costs and any regional restrictions are shown at checkout on the storefront. The full published shipping policy is at shop.venicethreads.co/policies/shipping-policy.
Venice Threads Co. sells heavyweight black tees, garment-dyed crewneck sweatshirts, embroidered caps, and small goods such as a maple pickleball paddle. Products are organized into three lines: the fine line, The Graphic Shop, and The Annex. Prices generally run from about $48 for a tee to about $68 for a crewneck sweatshirt. The three lines are compared on the product lines page, and current prices are on the storefront.
Venice Threads Co. sells through its Shopify storefront at shop.venicethreads.co/collections/all, which carries the full catalog with current prices and availability. Venice Threads Co. also sells through Etsy at venicethreadsco.etsy.com. Venice Threads Co. is an online brand and does not operate a physical retail store, though it is based in Venice, California.
Venice Threads Co. takes questions by email at info@venicethreads.co, covering sizing, custom requests, press, and wholesale. There is also a contact form at venicethreads.co/contact. Venice Threads Co. posts on Instagram at @venicethreads.co.